Facet Filtration Privacy Policy

Effective Date: September 24, 2026 | Last Updated: September 24, 2026

1. Introduction

Facet Filtration (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information we handle in the course of our business operations. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information we receive in connection with our products, services, and business relationships.

This policy applies to personal information collected through our websites, applications, business dealings, and other interactions with clients, prospects, vendors, and other business contacts (collectively, “you”).

Please read this Privacy Policy carefully. If you have questions, contact us using the information provided in Section 10.

2. Scope of This Policy

This Privacy Policy applies to personal information we collect from:

Clients and prospective clients and their employees or representatives
Vendors, suppliers, and partners and their employees or representatives
Visitors to our websites or users of our digital services
Other individuals with whom we interact in the course of our business

This policy does not apply to the personal data of our own employees, contractors, or job applicants, which is governed by separate internal policies.

3. Information We Collect

3.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

Business contact details (name, job title, company name, business address, telephone number, business email address)
Account credentials when you register for access to our platforms or portals
Communications and correspondence you send to us
Information provided in the course of entering into or performing a contract with us
Billing and payment information

3.2 Information Collected Automatically

When you interact with our websites or digital services, we may automatically collect:

Log data such as IP address, browser type, pages visited, location/geolocation data and timestamps
Device identifiers and technical information about your device
Usage data and analytics collected via cookies, pixel tracking, and similar technologies
Email open tracking pixels and email click tracking

3.3 Information from Third Parties

We may receive personal information about you from third parties, including:

Business partners and referral sources
Publicly available sources such as business directories or professional networking platforms
Analytics providers and advertising networks

4. How We Use Personal Information

We use the personal information we collect for the following purposes:

To provide, manage, and improve our products and services
To enter into, perform, and administer contracts with clients and vendors
To communicate with you about your account, our services, or your inquiries
To send marketing or promotional communications where permitted by applicable law and consistent with your preferences
To maintain the security and integrity of our systems
To comply with legal and regulatory obligations
To enforce our agreements and protect our legal rights
To conduct business analytics and improve our operations
To fulfill any other purpose for which you provide it
To carry out any other purpose with your consent
In any other way we may describe when you provide the information

We will not use your personal information for purposes materially inconsistent with those described above without your consent or as otherwise permitted by law.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:

Contract performance: Processing necessary to enter into or perform a contract with you
Legitimate interests: Processing for our legitimate business interests, such as managing business relationships, improving our services, and maintaining security, where these interests are not overridden by your rights
Legal obligation: Processing required to comply with applicable laws and regulations
Consent: Where you have provided your consent, which you may withdraw at any time

6. Disclosure of Personal Information

We may share personal information with the following categories of recipients:

6.1 Service Providers

We engage third-party service providers who process personal information on our behalf to support our operations, including IT and infrastructure providers, analytics services, marketing platforms, and professional advisors. These parties are contractually bound to use personal information only as directed by us and in a manner consistent with this policy.

6.2 Business Partners and Affiliates

We may share personal information with our corporate affiliates and subsidiaries for internal business purposes, and with business partners where relevant to the services we are providing.

6.3 Legal and Regulatory Requirements

We may disclose personal information where required by applicable law, regulation, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We may also disclose your personal data to enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes.

6.4 Business Transactions

In the event of a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to confidentiality obligations.

We do not sell personal information to third parties.

7. International Data Transfers

We operate globally and may transfer personal information to countries outside of your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer personal information internationally, we implement appropriate safeguards in accordance with applicable law, such as standard contractual clauses or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The duration of our business relationship with you
Legal, contractual, or regulatory retention requirements
The need to resolve disputes or enforce our agreements
Operational necessity and legitimate business purposes

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Security

We implement and maintain appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures are regularly reviewed and updated in line with evolving best practices.

However, no method of transmission or storage is completely secure. The safety and security of your information also depends on you. We cannot guarantee absolute security of information transmitted to or from our systems, and you assume some risk in providing personal information to us electronically.

10. Your Choices About Your Email Communications

Your account information and profile/privacy settings:

Update your email communications preferences at any time by clicking on the link in any marketing communication you receive from us and changing your profile settings.
Unsubscribe from email communications from us by clicking on the “unsubscribe link” provided in such communications. As noted above, you may not be able opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).

How long we keep your User Content:

Following termination or deactivation of your account, Facet Filtration or its service providers may retain information (including your profile information) and user content for as long as necessary to fulfill the business purpose it was collected for and for backup, archival, and/or audit purposes. We will also retain and use your user content for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, subject to certain exceptions
Object to or restrict certain processing of your personal information
Withdraw consent where processing is based on consent
Receive a copy of your personal information in a portable format

IMPORTANT: The exact scope of these rights vary by jurisdiction. There are also several exceptions where we may not have an obligation to fulfill your request.

To exercise any of these rights, or to submit a privacy-related inquiry or complaint, please contact us at the address provided in Section 15. We will respond to your request in accordance with applicable law.

12. Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing activities. Cookies are small text files placed on your device when you visit our site.

We use the following types of cookies:

Strictly necessary cookies: Required for the operation of our website
Analytics cookies: Help us understand how visitors interact with our site
Marketing cookies: Used to deliver relevant advertising and measure campaign effectiveness

You may control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website and services.

13. Children

Please note that this website is not intended for children under the age of 18. In the event personal information of an individual under the age of 18 is obtained by Donaldson, we reserve the right to delete such information in accordance with applicable law.

14. Other Web Sites And Services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

15. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time, and we will provide notice of any such changes as required by law. The date the Privacy Policy was last updated is identified at the top of the page. We will notify you of changes to this Privacy Policy by updating the “last updated” date and posting the updated policy on our website. We may also email or otherwise communicate reminders about this Privacy Policy, but you should check our website periodically to see the current policy and any changes we have made to it.

16. How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact our Privacy group by sending an email to [email protected].